Use code "pawtect" for 10% off almost all items! Excludes sale items and sets.

Shipping & Policies

Shipped from Los Angeles, California

We do not offer International shipping. We only ship to the contiguous 48 United States.

By purchasing our self defense products, you are agreeing to our Terms and Conditions.

Laws change frequently and there are literally hundreds of state and local jurisdictions throughout the U.S. all with varying laws. So ultimately, it is your responsibility, not ours, to determine if the items you want to order are legal to own in your location. If you are in doubt, check your local laws before ordering.

During holiday peak 11/26/20 to 1/1/21 we take 5-6 business days to ship out your order via USPS First Class. (Allow 12-48 hrs for updated tracking number). Any orders placed outside of that is generally shipped between 3-5 business days. Business hours are Monday through Friday 9am-5pm (PST). Any orders made after 5pm, will not be processed until the following business day.  

Make sure your shipping address is correct as we will only ship to the address provided on your order. You can email us right away to correct it but if it is shipped and delivered to the address provided, we will not refund.

If your address is invalid, shipping will take longer than usual because:

1) We noticed incorrect address and we have contacted you. We are awaiting response, therefore there are delays.

2) We shipped out but it was returned to us b/c address is invalid. In this case, we will contact you asking to change incorrect address or provide another one. In this case, we will charge the full shipping price again. If you would like to cancel your order b/c of this inconvenience brought by your error, we will refund only the price of the items, not shipping.

Information Regarding Cancellations

If you would like to cancel your order in general, we will refund the entire purchase, given that it has NOT been shipped yet. 

All sales are final.

We are NOT responsible for packages once they’ve entered the system of USPS. (Insurance can purchased on packages, just send an email in regards to this.)


Last updated 11/25/20 to add holiday peak shipping.